Frequently asked questions
What do you want to know?
The most frequently asked questions at a glance
How do I get to Parktheater Eindhoven by car?
How do I get to Parktheater Eindhoven using public transport?
Where can I park my car?
There are several parking facilities surrounding the Parktheater.
Read more about parking here
Is there a cloakroom where I can hang my coat?
You may hang your coat in our supervised cloakroom for free until the end of the performance. The management is not responsible for theft or loss.
Where can I pick up my hearing amplification device?
Parktheater Eindhoven has a Service/Ticket Sales Desk at the main entrance. You can go there to pick up hearing amplification devices.
What food and drink options are available?
Prior to the show, you can dine in our Smaaktheater Dertien restaurant, located in the Parktheater.
Before and after the show and during the intermission, you can visit one of our bars in the various foyers for drinks. There is also a bar in the Theatercafé which serves drinks and light snacks.
Read more about food and drink options here
How can I buy my theater tickets?
Tickets can be purchased via the website, by phone or at the box office.
More information about ticket sales here
What's the presale event?
The presale event takes place in May when the new theater season programme is announced. This year the presale event period was from Saturday, May 4th to Sunday, May 19th. During the presale, everyone has an equal chance of getting tickets because we work with a lottery system.
What is an e-ticket?
An e-ticket is one that is sent to you by e-mail. You can print it yourself at home. Each e-ticket contains a unique barcode.
Can I purchase my tickets using a Podiumcadeaukaart or a voucher (tegoedbon)?
Parktheater accepts the following vouchers/gift cards:
- Tegoedbon Parktheater Eindhoven*
- Cadeaukaart Parktheater Eindhoven
- Kunst en Cultuurkaart/NR1 Cadeau*
- VVV kaart*
You can use these at the box office as well as online.
For options indicated with a * , you can enter the code on the payment webpage. Is there no code visible on your card (perhaps you have an older version of one of these cards), or do you have a Gift Card from the Parktheater? Then, fill in this form after purchasing your tickets and send the form along with your voucher(s) to the ticket sales office (Kaartverkoop). The voucher amount will then be transferred back into your bank account as soon as possible.
Can I return my tickets?
Are you unable to attend a show for which you’ve already purchased tickets? Then you can exchange the tickets for another performance (free of charge) or for a voucher (€ 2.50 cancellation fee). Please contact us for more information.
What should I do if I lose my tickets?
If you’ve lost or misplaced your tickets, please contact us.
The show is sold out. What now?
If a performance is sold out, you can request to be put on the waiting list. If tickets become available, we will contact you.
In the hall
Am I allowed to make video and/or sound recordings?
It is not permitted to make video and/or sound recordings.
Am I allowed to bring food or drink into the hall?
It is not permitted to bring food or drink into the theater halls.
What should I do if I arrive late?
Upon your arrival, report to a staff member in the front hall. Depending upon agreement by the artist/company, latecomers may be able to enter via the back entrance.
Will there be an intermission during the performance?
Not every performance has an intermission. The companies themselves determine whether there will be an intermission or not. Intermission and performance ending times, if known, will be indicated on the performance webpages.
Where can I hang up my coat?
There is a free cloakroom in the entry hall. It is supervised by one of our staff until after the performance.
Renting a space
I want to throw a party. Is the Parktheater suitable as a location for my event?
For special events, please contact us. We will be happy to make you a customized offer.
Read more about business and special events here
Are guided tours available?
We offer guided tours on a select number of Saturdays. It is also possible to arrange a tour for a fee.
Read more about guided tours here
I don’t see my question listed here!
Please contact us using the form below, or send an e-mail to email@example.com