Corona-update

News, frequently asked questions, viewing & listening tips and more

From July 9, the Parktheater will open its doors again with the Parktheater 150 cm Summer Festival. View the program and what we do to guarantee a safe but above all fun theater visit. Through this page we keep you informed of all developments, frequently asked questions and of course we have theater viewing & listening tips for on the couch.

What happens to your purchased tickets?

Do you have tickets for one or more performances in the period March to June 2020? First of all, we would like to thank you for your patience and understanding of the recent times.

In consultation with artists, impresariats and producers, we are working hard to move as many performances as possible to another date.

Your tickets remain valid!
We are in line with the national agreement Save your ticket, enjoy later. This means that your purchased tickets (including any additional theater dinners or arrangements) will in any case remain valid. If moving the performance is not an option, there is of course compensation in the form of a voucher or money back.

Voucher
You will receive a voucher worth the purchase amount of your tickets (and theaterdinner / drinks arrangement purchased). The voucher is valid for the purchase of future tickets, theater dinners and packages in the Parktheater. In this way you have the prospect of something beautiful and you help us absorb the economic blow and prepare us for the future.

The voucher is valid for two years and can be used online, by telephone and at the box office to purchase tickets in the Parktheater. If you do not use the voucher within the validity period, you can still receive a refund.

Money back
If you do not want to accept the voucher, it is of course still possible to have the amount refunded on your bank account. 

Donation
Our visitors regularly ask us whether "something" can be done to support the theaters. The most important thing is of course that when our doors open, you will visit our theater again. Would you like to provide extra support? Then convert the amount (or a part) into a donation. Your donation will reach the artists and the Parktheater via a distribution key. We thank you in advance for your support. 

We haven't forgotten you
We haven't forgotten you
Maybe haven't heard from us in a while? And are you still waiting for information about your cancellation and the handling of the tickets?

We would like to catch up on what we have been up to lately and what it is like at the moment.

In the beginning of the lockdown period, mid-March, we hoped that the closure would be short. In good spirits, we moved performances to the months of May to June. When it turned out later that we were not allowed to open in these months, we started looking for replacement data again. However, we had already fully programmed the new theater season, so there was little room for the moves. The artists also had to investigate whether they would be able to pick up their performance again after the summer.

Currently, artists are looking if then can make and play their next season's performances with current financial and social constraints. Or that they will postpone or cancel their performance for a year. So there will be a lot of programming going on in the coming weeks. This may free up space for performances that we have not yet been able to reschedule.

In the meantime, we are looking for possibilities of a new and safe theater if more than 100 visitors are allowed at any time. We also think about how our visitors can move through the building in a safe way and how our employees can do their work in a safe way, before and behind the scenes.

We would like to give you clarity about the movements as soon as possible. We have not forgotten you! Thank you in advance for your understanding and patience.

Save your ticket, enjoy later


April 9, 2020 - Dutch theaters, including Parktheater Eindhoven, concert halls, music venues, event and sports organizers, museums and festivals jointly ask visitors to keep their tickets and thus support the cultural sector. The sector has jointly developed an arrangement, with the support of the Ministry of Education, Culture and Science and in accordance with ACM rules.

The coronavirus affects us all, including the cultural sector and sport. Many performances, festivals, competitions and concerts are forced to be moved or canceled; museums and monuments close their doors. The various industry associations are joining forces and calling on their visitors to keep their ticket until the doors open again: save your ticket, enjoy later.

Read more about: save your ticket, enjoy later.

We miss you...
We miss you...
Who or what are all our colleagues missing? They tell you themselves in this video. Get to know the faces of the Parktheater!

Frequently asked questions


We get a lot of questions, below we give answer to the most frequently asked questions.

How can I reach you?
You can still reach us. From Monday June 8, our ticket sales department will open again limited. Our ticket sales are open on Monday, Wednesday and Friday from 9.30 am to 12.30 pm. You can then reach us by phone and you are welcome to drop by, but you must comply with the RIVM measures. You can also still reach us by e-mail (kaartverkoop@parktheater.nl), WhatsApp (040 211 11 22) and our social media channels. As far as possible, all other departments will remain available by e-mail and limited by telephone. View the information especially for theater groups and agents.

I have tickets for a performance until July 1. When will I receive notification of this?
In the meantime, we have emailed or called everyone who bought tickets for a performance from March 12 to June 30 about the cancellation of their performance.  The Parktheater is in line with the national policy of all theaters in the Netherlands. Theaters, theater producers, funds and governments are constantly discussing how we can jointly tackle this crisis.

First of all, we would like to thank you again for your patience and understanding of the past. And we would like to ask you to continue that for a while. In consultation with all artists, impresariats and producers, we, like other theaters in the Netherlands, are working hard to move as many performances as possible to another date. This takes time and is a huge job. We will contact you as soon as more is known about the movements and settlement.

Will I get my money back from my purchased tickets?
In any case, purchased tickets remain valid. If moving the performance is not an option, there will of course be compensation. At this moment you do not have to do anything, we will contact you as soon as more is known about the movements and settlement. We hope that you understand this situation and that we will inform you personally as soon as possible. This way we can look for a good solution with all our employees in the near future.

What can I do to support Parktheater and the cultural sector?
This is a very difficult period for many entrepreneurs in the Netherlands. This also applies to us in the cultural sector. That is why your support is important to us. You can help the Parktheater in different ways:

Buy tickets
The most important thing, of course, is that when we open our doors, you will visit our theater again. 

Buy a Podium Cadeaukaart (Gift Card)
Can be spent at more than 300 stages in the Netherlands, including Parktheater Eindhoven.
For sale at Primera, Hema, various supermarkets and bookshops and of course online.

Convert your ticket into a donation
As soon as there is more clarity, cardholders will receive information about the handling of their tickets. One of the options will be to convert your ticket into a donation. Do you want to make a donation now? Send an e-mail to kaartverkoop@parktheater.nl

The spirit of theater
The spirit of theater
Despite the fact that we will be closed for a certain period of time, this light will continue to burn on the stage of the Hertog Jan Zaal. A ghostlight serves as an orientation light in the dark and as a spotlight for the spirit of our theater. According to the myth, the mind thinks through such a light that a performance is in progress and the mind remains calm. An awakened mind can bring misfortune during performances ...

Theater at home


Now that you cannot go to the theater, we bring the theater to you. Check what you can watch, listen and do. From podcasts by artists, watching old performances to theater challenges. Have fun!

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