Save your ticket, enjoy later
Dutch theaters, including Parktheater Eindhoven, concert halls, music venues, event and sports organizers, museums and festivals jointly ask visitors to keep their tickets and thus support the cultural sector. The sector has jointly developed an arrangement, with the support of the Ministry of Education, Culture and Science and in accordance with ACM rules.
COVID-19 affects us all, including the cultural sector and sport. Many performances, festivals, competitions and concerts are forced to be moved or canceled; museums and monuments close their doors. The various industry associations are joining forces and calling on their visitors to keep their ticket until the doors open again: save your ticket, enjoy later.
The organizations come up with appropriate solutions for ticket holders, visitors. As much as possible, new dates are sought for the performances that are currently unable to take place and the original ticket remains valid. If such a move is not possible, if the performance is canceled or if the ticket holder is prevented on the new date, the ticket holder will receive a voucher worth the original ticket price, including (service) costs, which will be charged later. can be redeemed. This allows visitors to still enjoy a replacement performance. The Parktheater informs ticket holders about the practical handling of the performance and tickets. In many cases, ticket buyers can also choose to convert their ticket into a donation, with which they support artists, makers and the people behind the scenes.
The joint arrangement follows the rules of the Authority for Consumers & Markets (ACM) and is supported by, among others, Minister Ingrid van Engelshoven of Education, Culture and Science: “These are also challenging times for the cultural sector. We can help the theaters, organizers, music venues and museums by continuing to attend the shows, only later when circumstances allow. Events are now being moved. Save your ticket and continue to enjoy culture. And if you can't, ask for a credit voucher. In this way you help the cultural sector to survive.”
With Save Your Ticket, the industry later hopes ticket holders will postpone their visit to their favorite stage or event. As a result, the cultural sector and sport can absorb the major economic blow to them from the corona crisis. This gives the sector the space to work on new events in the future. This not only helps the organizers, artists and stages, but also the people behind the scenes who make these events possible, such as set builders, technicians, suppliers, creatives and other employees and self-employed people in the cultural and sports sector.
The Parktheater understands if holders of tickets do not want or are unable to make use of this scheme for whatever reason; they can still reclaim their money. The way in which the refund proceeds is described in the "Corona Crisis Ticket Fees Scheme" and is related to the date of the (original or moved) event.
More information about how the Parktheater deals with the corona virus and theater tips for at home can be found on the special corona page.